XTS3000 800MHZ

I have a XTS3000 800Mhz type 3 and I cannot listen to digital radio traffic without having to hold down the monitor button, because I cant change the trunking system options. I put the control channels on the conventional personalities and put it on mixed recieved mode, but all it does is blink red and to be able hear anything I have to hold down the monitor button, and I cannot scan either because there is nothing it picks up. PLEASE HELP!!! I would also like to be able to put in a trunked system but It wont let me change anything on the information of the trunked system.

XTS3000 800MHZ