HomePatrol Audio Issue

Good Evening! I've purchased a homepatrol and Scanner Master pre-programmed it for me. When i'm scanning some channels on the Palmetto P25 System for law enforcement it locks on a channel when someone is talking but no audio comes out? Any ideas? I know they're talking because I had a two way radio in the same room on the same channel, just no audio out of my scanner...but it locks on that channel...



Any help would be greatly appreciated!

HomePatrol Audio Issue