BCD396XT memory failure?

Hello, I've had my BCD396XT for a year, and this is my first post.



I've been having problems with the unit locking up (all buttons inoperative), the only way to clear it was to remove the batteries. It's happened 3 times within a year. All 3 times, I lost all programming once the batteries were removed. The 1st and 2nd time this happened I just reprogrammed it and it worked fine afterwards. When it locked up the 3rd time, I removed and reinserted the batteries to reset, and again all programming was lost, but there was a new type of problem, the display would show upside down on some screens, especially during the boot sequence.

I checked to see if I had the most recent firmware which I did, but I decided to reinstall the firmware again which went OK. I then proceeded to reprogram using Freescan just like before, but this time I could not get it to load the program. The com port setting test for port number and rate check came back OK, I can use the virtual control just fine. I've been getting both "Communication error has occured" and insufficient resources error messages. I even tried the factory reset, nothing helped. Do I have bad memory? Is there a way to check for this? Any info on using Uniden support outside of their warranty period? Are their repair rates reasonable? My unit is 1 year +3 weeks old.



Thanks for any help, Masaki

BCD396XT memory failure?