BCD396xt Will Not Receive

For some reason my scanner will not, for the vast majority of time, receive any traffic. From time to time I can get some traffic and sometimes all traffic. I know because I monitor the traffic from broadcastify at the same time.

Programming is not the problem because I do receive sometimes.

I am less than a mile from one of the 2 main towers.

Could my radio need some kind of repair?

Thanks