396xt "finding control channel"

Hoping the great knowledge here can help me out! I re programmed a buddies scanner using ARC XT software like I have 5 other times! This last time he calls me up and says, I'm getting no police! So I figured he hit a wrong button. Well I grab the scanner and manually go to the P25 tower that comes in great in our area and scroll to our dispatch, the scanner flashes the tower and county then dispatch and then flashes "Finding CtrlChan". So I assume that the correct tower frequency wasn't programmed and I verified against my 996T and double check on the data base here and it is the same. Am I missing something?! Did I do something wrong!?



Thanks in advance!